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How can I get support if I encounter issues with my machine?
You can reach our customer support team via phone, email, or our online portal. We also provide remote assistance, on-site maintenance depending on the issue and we have a dedicated team of engineers.
Are our machines compliant with safety and quality standards?
All our machines are manufactured in accordance with international safety and quality standards ensuring reliability and user safety.
Do we provide after-sales support and maintenance services?
Yes, we offer comprehensive after-sales support, including scheduled maintenance, troubleshooting, and technical advice to ensure long-term performance of our machines.
How do I request a quote or place an order?
You can request a quote by contacting us through our website, email, or phone. To place an order, simply follow the steps provided in the quote, or contact our sales department for assistance.
What types of machines do we manufacture?
We specialise in manufacturing Digital Printing Machine, Foil Machine and Heat Transfer Machine. Each machine is designed for durability and efficiency.
Does our machine come with a warranty?
Yes, all of our machines come with a standard warranty of one year, covering Head Board and Main Board and also Richo Gen 6 comes with Lifetime Warranty of Head Board and Main Board.
